Having trouble with your registration?

If you are having trouble logging in or other types of issues when you are visiting a website, what is likely happening is that your browser is trying to load a previously cached session. Every web browser stores web pages, images and other downloaded content on the computer. This is called the browser's cache. Clearing it occasionally or regularly can protect your privacy and free up some space in your computer. You may also choose to program it so that your browser's cache will be cleared each time you close a window.

Please find your browser(s) below and follow the directions. If you continue to have problems, call Bonzi Software at Toll Free: 866-726-4131 and they can help

Each of the most commonly used browsers are listed below.

Internet Explorer 8

Close all browser windows and then open a single tabbed browser window.
Click on Tools > Internet Options.
In the Browser History section of the first tab click the Delete button.
The window opens up with a selection of check boxes.
Make sure Cookies, Browsing History and Temporary Internet Files are chosen. You may want to also make sure Preserve Favorites is checked so that your favorites are still saved. Click the Delete button on the bottom of that window.
Close that window, the next window and the browser window.

Firefox 3.5

After the browser opens, click on Tools.
Now click on Clear Recent History.
Alternatively, you can access this menu directly by pressing Ctrl+Shift+Delete.
Now, beside Time range to clear, click Everything.
Click on Details and select only Cache.
Select Clear Now.


Google Chrome

Once your browser is open, select the tools menu. (the spanner(UK)/wrench(US) in the upper-right corner of your screen) and select Options.
Select Under The Hood.
Select Clear Browsing Data.
Choose the Clear browsing history, Clear download history, Empty the cache and Delete cookies and other site data check boxes.
Select the period of time for which you wish to delete cached information using the Clear data from this period: dropdown menu. (If in doubt select Everything).
Click the Clear Browsing Data button

Safari for Mac OSX

Once your browser is open, click the Safari menu and select Empty Cache....
Click Empty.


Safari for Windows

Once your browser is open, click the Edit menu and select Empty Cache....
Click Empty.

If you continue to have problems, call Bonzi Software Toll Free: 866-726-4131 and they should be able to help.

Bonzi Sports Software
Phone: 503-691-9860
Toll Free: 866-726-4131
support@bonzidev.com